reef brainiac
Q
Larger tanks are often considered 'easier' to run for what reason? (5 pts)
Problems are harder to spot, easy to ignore
Small tanks are easy to tip over
More room to add helpful clean up crew animals
Greater water volume leads to greater stability
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Shipping Policy
Dry Goods
Most dry goods we sell are drop shipped from the manufacturer or distributor so that we may offer the best possible pricing. Larger and heavy  items may need to ship via truck and will have additional shipping charges, please call us for shipping quotes on dry goods, 877-887-5224 toll-free.  In the event that any drop ship order is refused or returned without authorization, customer will be responsible for any restock or returned shipment fees incurred.

Livestock Shipping
We employ only the finest packing and shipping methods available so your order arrives in the safest and most timely manner possible. We personally deliver our orders to UPS to lessen any additional handling.
We offer a vast inventory of marine livestock at affordable prices, plus our superior customer service, and low shipping costs clearly make us the #1 online livestock vendor in the nation. In the interest of the health of your livestock to reduce shipping stress we ship via Next Day / Priority Overnight service, unlike other online vendors that use Standard Overnight service.   Those extra hours in transit can make the difference between a happy healthy animal and a sick or dead animal.
 
Please note - we have used both UPS and Fed Ex as our primary carrier in the past and this is subject to change without notice.
 
We currently ship exclusively with UPS. If you would prefer to ship with FedEx this can be arranged, but would either need to ship on your FedEx account, or be billed at the full standard published FedEx rate for Priority Overnight Service. 

$44.99 Flat Rate Shipping:
All livestock orders are shipped at a flat rate of $44.99 for Priority Overnight shipping.  
 
There is a $16 fee for Saturday delivery.  
 
All shipping fees are per box.   In the rare event that your shipment requires more than one box, you will be notified before the shipment goes out.
   
Due to the higher cost of shipping orders to Alaska we will have to apply a surcharge depending on the total cost of shipping. Please contact us for the exact amount. Sorry, we do not ship to Hawaii or Puerto Rico.

Saturday Delivery:
Saturday delivery is available in many areas, but not all.   Please contact us and we can find out if Saturday delivery is available in your area. Please be aware that UPS/FedEx charges $16 extra for Saturday delivery. Please call us for further details, 877-887-5224.

Shipping on Live Rock:
For 'shipping included' live rock, the shipping fee is included in the price of the rock.   If the rock is included in a mixed order with other items or livestock, the other items will ship separately from the rock and you will still pay regular shipping on the other items.   For rock orders where shipping is not included in the price, you will be charged at our actual cost to ship the rock to you.   Contact us for a quote.
 
$19.99 Shipping Rate For Zone 1 Customers:
For customers within UPS shipping Zone 1 of our Maryland location you can have your livestock order shipped via UPS Ground service for a fee of ONLY $19.99.   This applies to orders shipped Monday through Thursday for delivery Tuesday through Friday.   Saturday delivery is not available with $19.99 Ground shipping.
 
UPS guarantees 1 day delivery within this zone, but can not guarantee delivery by a specific time of day. For our live arrival guarantee to remain in effect on Ground shipments, your order must be Held for Pickup at a UPS Customer Center and picked up from that center before 12 noon.  Most Customer Centers open by 9AM for pickup. If you select a location that does not open before noon we will advise you and ask that you pick another location.   Zone 1 includes all of Maryland, Delaware, and New Jersey, and parts of New York, Pennsylvania, and Virginia -PLEASE call us for details, 877-887-5224.
 
Zone 1 shipping is not recommended during the 2 weeks prior to Christmas, as UPS drops their 1 Day Zone 1 Ground guarantee during this time. 
 

We strongly recommend that you have your package held for your pick up at the local UPS center rather than delivered to your home. This greatly reduces the stress to your animals, lessening temperature abuse and rough handling. Acropora corals are especially sensitive to shipping stresses, we strongly recommend that when you order these corals that you have the package held for pick up at the local UPS facility. We will gladly locate and advise you of the closest UPS facility. You may pick up held packages after 9AM at most UPS locations, and all Hold for Pickup shipments must be picked up by 12 noon for our live arrival guarantee to remain in effect.
 
Dry goods not combined with a livestock order are shipped UPS Ground Service and charged at actual cost for shipping. Small dry good orders can be added to the box and shipped with your livestock order at no additional cost.
 
Please read our Guarantee Policy Page for information on our guarantee.

 

BTFS

Better Than Free Shipping (BTFS) Program

Buy $110 in qualifying livestock
Get $10 off 

Buy $175 in qualifying livestock
Get $25 off
 
Buy $300 in qualifying livestock
Get $50 off
 
Buy $425 in qualifying livestock
Get $75 off 
 

Pacific East Aquaculture ships livestock Priority Overnight to insure that the animals arrive safely to your home. We charge $44.99 to ship your package which in most cases is considerably less than our actual shipping costs.
 
If you are in UPS Zone 1 shipping area you can receive your package for a reduced shipping charge of $19.99. This ships via ground delivery and is guaranteed to arrive by the next morning if picked up at the UPS Customer Center nearest your location.
 
Because of our already low prices on Sale Items, Dry Goods, and Live Rock these items are EXCLUDED from this offering.
 
BTFS does not apply to any in-store sales at our retail facility or at Frag Swaps or Shows. 
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